N&M Cool's service area includes Charlotte County | DeSoto County | Hardee County | Manatee County | Pinellas County | Sarasota County | Southern Hillsborough County
FAQ
Your Heating and Air conditioning Questions AnsweredHere are the most frequently asked questions and answers from our "Ask an Expert" for Electric, Plumbing, Heating and Cooling. These should help get you started or may answer your questions too.
Air Quality
Should I get my ducts cleaned?What’s that black stuff on my ceilings and vents?
Heating & Cooling
What is a vent and what does it do?My furnace and air conditioner are both new, do I really need to have them cleaned?
During the winter the fan occasionally shuts off on my heat pump outside unit, then restarts with a
Why is the upstairs of my house always hotter in summer and cooler in the winter when I only have on
How big of a furnace or air conditioner do I need for my home?
What does SEER and AFUE mean?
How big of a furnace or air conditioner do I need for my home?
After my air conditioner runs for a while, ice forms on the big pipe outside and it stops cooling. W
How important is an air filter in my cooling and heating system?
Plumbing
Why do I have hot water in my toilet?What should I do in case of an emergency like water dripping from my ceiling?
Should I get my ducts cleaned?
Cleaning your ducts may be beneficial in improving your indoor air quality. A premium whole-house duct cleaning will help decrease the spread of contaminates in your ductwork and home. New construction homes can benefit from having the ductwork cleaned to remove drywall dust, sawdust and other debris from the construction process.
Cleaning your ducts may be beneficial in improving your indoor air quality. A premium whole-house duct cleaning will help decrease the spread of contaminates in your ductwork and home. New construction homes can benefit from having the ductwork cleaned to remove drywall dust, sawdust and other debris from the construction process.
What’s that black stuff on my ceilings and vents?
Burning candles can be the culprit for the black on your walls and ceilings as well as polluting the air your family breathes. Keep wicks trimmed to no longer than 1/4th of an inch to help reduce soot from the candles.
Burning candles can be the culprit for the black on your walls and ceilings as well as polluting the air your family breathes. Keep wicks trimmed to no longer than 1/4th of an inch to help reduce soot from the candles.
What is a vent and what does it do?
Vents are the pipes (about 12” high) that stick out of your roof. Vents are necessary to vent sewer gasses outside of the home. You can think of a vent pipe like a straw. When you put your thumb over the end of a straw, you can pull liquid up from the cup. What happens when you remove your thumb? The liquid drains out and the straw fills with air. Similarly, when liquid goes down a pipe, air needs to follow it. This air is pulled from the vent pipe. Without a vent pipe, the liquid will try to pull air through the P-traps on plumbing fixtures such as your tub and sink! If this happens, you’ll know from the smell! Likewise, without a vent, draining one fixture may cause another fixture in the house to back up!
Vents are the pipes (about 12” high) that stick out of your roof. Vents are necessary to vent sewer gasses outside of the home. You can think of a vent pipe like a straw. When you put your thumb over the end of a straw, you can pull liquid up from the cup. What happens when you remove your thumb? The liquid drains out and the straw fills with air. Similarly, when liquid goes down a pipe, air needs to follow it. This air is pulled from the vent pipe. Without a vent pipe, the liquid will try to pull air through the P-traps on plumbing fixtures such as your tub and sink! If this happens, you’ll know from the smell! Likewise, without a vent, draining one fixture may cause another fixture in the house to back up!
My furnace and air conditioner are both new, do I really need to have them cleaned?
Yes!! Even though your system is new, it still needs to have annual maintenance performed. This will help keep the warranty in effect. Most all equipment manufacturs state in the terms of their warranty that annual maintenance must be performed by a qualified technician. Keeping your system maintained will give you assurance that it is operating at peak efficiency and safety.
Yes!! Even though your system is new, it still needs to have annual maintenance performed. This will help keep the warranty in effect. Most all equipment manufacturs state in the terms of their warranty that annual maintenance must be performed by a qualified technician. Keeping your system maintained will give you assurance that it is operating at peak efficiency and safety.
During the winter the fan occasionally shuts off on my heat pump outside unit, then restarts with a
Nothing is wrong with your unit. What appears to be smoke is steam from the outdoor coil after it completes a defrost cycle. After extended run times the outdoor unit will start to build frost or ice on the coil. The system is designed to go in a defrost mode when needed to clear the ice away and keep the efficiency level up.
Nothing is wrong with your unit. What appears to be smoke is steam from the outdoor coil after it completes a defrost cycle. After extended run times the outdoor unit will start to build frost or ice on the coil. The system is designed to go in a defrost mode when needed to clear the ice away and keep the efficiency level up.
Why is the upstairs of my house always hotter in summer and cooler in the winter when I only have on
Heat rises, thus the reason it’s hotter in the summer. Assuming the system was sized and installed correctly, you should consider installing a zone system if possible. Sometimes the addition of return air duct work will help improve air movement and help make upper levels more comfortable.
Heat rises, thus the reason it’s hotter in the summer. Assuming the system was sized and installed correctly, you should consider installing a zone system if possible. Sometimes the addition of return air duct work will help improve air movement and help make upper levels more comfortable.
How big of a furnace or air conditioner do I need for my home?
The only way to size an air conditioner or furnace for your home is to do a heat load calculation. The capacity needed is based upon how quickly your home gains or loses heat, not by square footage alone. ACCA's Manual J is an industry-approved method that N&M Cool Today uses to insure the proper system is selected for you.
The only way to size an air conditioner or furnace for your home is to do a heat load calculation. The capacity needed is based upon how quickly your home gains or loses heat, not by square footage alone. ACCA's Manual J is an industry-approved method that N&M Cool Today uses to insure the proper system is selected for you.
What does SEER and AFUE mean?
SEER stands for “Seasonal Energy Efficiency Ratio”. Basically it tells you how efficiently it converts electricity to cooling comfort. The higher the SEER rating, the more efficient the system. By federal law all units sold must be a 13 SEER or higher. N&M Cool Today recommends having a Comfort Consultant to come to your home and perform a heat load calculation to insure the proper size unit is installed. This is a free service to our customers that may help you save money and increase your indoor comfort.
AFUE stands for “Annual Fuel Utilization Efficiency”. This rating tells you how much of your heating dollars are converted to heat energy put into your home and how much is lost up the flue pipe. Most older furnaces are 50% to 60% efficient. That means that for every dollar you spend for gas from your utility company, $.40 to $.50 cents are being sent up the flue pipe to the outdoors. Federal law mandates that all furnaces being produced today be at least 80% efficient. N&M Cool Today offers several different sizes of furnaces up to 96% efficient. That means that for every dollar you spend on gas from the utility company $.96 is converted to heat your home and only $.04 is sent out the flue pipe.
A N&M Cool Today Comfort Consultant can visit your home, perform a heat load calculation and recommend the proper system to keep you comfortable and save you money. In many cases homeowners have saved enough on their utility bills to more than cover the investment of a new comfort system.
AFUE stands for “Annual Fuel Utilization Efficiency”. This rating tells you how much of your heating dollars are converted to heat energy put into your home and how much is lost up the flue pipe. Most older furnaces are 50% to 60% efficient. That means that for every dollar you spend for gas from your utility company, $.40 to $.50 cents are being sent up the flue pipe to the outdoors. Federal law mandates that all furnaces being produced today be at least 80% efficient. N&M Cool Today offers several different sizes of furnaces up to 96% efficient. That means that for every dollar you spend on gas from the utility company $.96 is converted to heat your home and only $.04 is sent out the flue pipe.
A N&M Cool Today Comfort Consultant can visit your home, perform a heat load calculation and recommend the proper system to keep you comfortable and save you money. In many cases homeowners have saved enough on their utility bills to more than cover the investment of a new comfort system.
How big of a furnace or air conditioner do I need for my home?
The only way to size an air conditioner or furnace for your home is to do a heat load calculation. The capacity needed is based upon how quickly your home gains or loses heat, not by square footage alone. ACCA's Manual J is an industry-approved method that N&M Cool Today uses to insure the proper system is selected for you.
The only way to size an air conditioner or furnace for your home is to do a heat load calculation. The capacity needed is based upon how quickly your home gains or loses heat, not by square footage alone. ACCA's Manual J is an industry-approved method that N&M Cool Today uses to insure the proper system is selected for you.
After my air conditioner runs for a while, ice forms on the big pipe outside and it stops cooling. W
More than likely, it’s either low on refrigerant or low on airflow. As a homeowner, replace your filter and allow the unit to thaw out. If the problem reoccurs, call N&M Cool Today to schedule service on your system. We recommend having annual maintenance performed to keep your systems in peak operating conditions. Ask your N&M Cool Today representative about our energy saving maintenance agreement program.
More than likely, it’s either low on refrigerant or low on airflow. As a homeowner, replace your filter and allow the unit to thaw out. If the problem reoccurs, call N&M Cool Today to schedule service on your system. We recommend having annual maintenance performed to keep your systems in peak operating conditions. Ask your N&M Cool Today representative about our energy saving maintenance agreement program.
How important is an air filter in my cooling and heating system?
It's a fact: the trapped air we breathe in our homes can be loaded with dust, pollen, plant spores, and other pollutant particles. In many cases, it's worse than the air outside.
It's a fact: the trapped air we breathe in our homes can be loaded with dust, pollen, plant spores, and other pollutant particles. In many cases, it's worse than the air outside.
Why do I have hot water in my toilet?
You may have hot water in your toilet because of a bad flapper in the toilet tank or a bad fill valve. When a toilet has a mixing valve (to prevent condensation), a little hot water is added to bring the temperature up. When this system is not functioning correctly, you can get a bowl full of hot water!
You may have hot water in your toilet because of a bad flapper in the toilet tank or a bad fill valve. When a toilet has a mixing valve (to prevent condensation), a little hot water is added to bring the temperature up. When this system is not functioning correctly, you can get a bowl full of hot water!
What should I do in case of an emergency like water dripping from my ceiling?
The first thing you should remember is that safety comes first. If there are any electrical appliances nearby, turn the electricity off at the main breaker. Then, turn off your main water shut off valve. It’s a must to know where this is! (Did you know that a broken pipe or washing machine hose could flood your home with more than ten gallons of water a minute?) If you have a water meter, that is where your main valve should be located. Once the immediate water flow is stopped, call N&M Cool Today to have a plumbing technician promptly sent to your home.
The first thing you should remember is that safety comes first. If there are any electrical appliances nearby, turn the electricity off at the main breaker. Then, turn off your main water shut off valve. It’s a must to know where this is! (Did you know that a broken pipe or washing machine hose could flood your home with more than ten gallons of water a minute?) If you have a water meter, that is where your main valve should be located. Once the immediate water flow is stopped, call N&M Cool Today to have a plumbing technician promptly sent to your home.
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QUICK CONTACT INFO
Main Office
6143 Clark Center Avenue
Sarasota, FL 34238
Patten's Plumbing
1434 Market Circle 2D
Port Charlotte, FL 33953
(800) 940-9297 - Telephone
(941) 923-3642 - Fax
Office Locations
(941) 488-4608 - Charlotte
(941) 751-1726 - Manatee
(727) 213-8800 - St. Petersburg
(941) 921-5581 - Sarasota
(813) 633-3199 - S. Hillsborough